Terms of Service
Last Updated: January 2025
Agreement to Terms
By accessing or using the MySmartPlan platform and services provided by SA Financial Planners (Pty) Ltd ("SAFP", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
These terms apply to all users of the platform, including visitors, registered users, and clients. We reserve the right to modify these terms at any time, and your continued use of the platform constitutes acceptance of any changes.
Financial Services Provider License
SA Financial Planners (Pty) Ltd is an Authorised Financial Services Provider, licensed by the Financial Sector Conduct Authority (FSCA) under license number FSP 42208. We operate in accordance with the Financial Advisory and Intermediary Services (FAIS) Act and other applicable South African financial services legislation.
Use of Services
Eligibility
You must be at least 18 years old and legally capable of entering into contracts to use our services. By using our platform, you represent and warrant that you meet these eligibility requirements.
Account Registration
To access certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as necessary
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
Financial Advice and Information
The information provided on our platform is for general informational purposes only and does not constitute personalized financial advice. While we provide tools and calculators to help you understand your financial situation, any specific financial advice will be provided through a formal consultation with a qualified financial advisor.
You acknowledge that:
- Financial markets and products are subject to risk
- Past performance does not guarantee future results
- You should seek independent professional advice before making financial decisions
- We are not liable for losses arising from your use of general information
Intellectual Property
All content on the MySmartPlan platform, including text, graphics, logos, images, software, and other materials, is the property of SAFP or its licensors and is protected by South African and international copyright and trademark laws.
You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise use our content without our express written permission.
Limitation of Liability
To the maximum extent permitted by law, SAFP shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the South African courts.
Contact Us
If you have questions about these Terms of Service, please contact us:
Email: legal@safp.co.za
Phone: +27 010 596 0400
Address: SA Financial Planners (Pty) Ltd, South Africa